SITE Service Areas

Task Area 1: Program & Project Management Services

Services include: Project Management and Planning, Service Level Management, Performance Management,Read more..
Metrics and Earned Value, Business Process Improvement, Customer Outreach and Relationship Management, and Quality Assurance. Close.

Task Area 2: Technology Assessment and Evaluation Services

Support involves conducting Research Development Test and Evaluation (RDT&E) activities identifying new and Read more..
emerging technologies for potential insertion for current and future programrequirements. Close.

Task Area 3: Systems Engineering

Services include: Application/Tool/Service Development, Application Management, Technical Documentation, Software Engineering and Read more..
Integration, Development and Release Management, Development Testing, Infrastructure Engineering, Systems Architecture and Next Generation Architecture Planning. Close.

Task Area 4: Operations Support Services

Services include: Service Desk, Operations and Maintenance of Hardware and Software, Installation and Deployment, Incident Read more..
Management, Problem Management, Systems Administration, Database Management, Configuration/Change Management, IT Services Continuity, Operations and Maintenance of Conferencing Capabilities, Communications Security Support, Data Center and Equipment Room IT Management. Close.

Task Area 5: Network Operations and Administration

Services include: Network and System Performance Monitoring and Analysis, Cable Installation, Testing, Read more..
Troubleshooting and Management, Network Operations and Capacity Management, Voice, Secure Voice, Video and VoIP Operations, Tactical SATCOM Initialization, and Operations and Management. Close.

Task Area 6: Storage Services

Services include: Enterprise Storage Services, Disaster Recovery Program and Business Continuity, Storage Management, and Storage Support

Task Area 7: Web Services and Content Management

Services include: Web Services Management, Web Content Management, and Web System Development.

Task Area 8: Acquisition and Property Management Services

Services include: Acquisition of Materials, Logistical Support and Inventory Management Services.
 

Task Area 9: Maintenance and Remote Diagnostic Services

Services include: Maintenance Services, Remote Diagnostic Tools and Services.
 

Task Area 10: Administrative and Special Services

Services include: Administrative IT Support, Outside Technical Support Services, Over and Above (O&A) Services Read more..
in accordance with DFARs 252.217-7028, Surge Support Services and Deployment Support Services. Close.

Task Area 11: Information Assurance Services

Support includes the range of activities needed for the enterprise to enforce, comply with, and support the DoD and Intelligence Community (lC) Read more..
Information Assurance (IA) security directives, policies and procedures. Close.

Task Area 12: Security Management

Services for the Special Security Office (SSO) include SCI technical support, security analysis, physical security accreditation, technical security oversight, Read more..
security policy analysis, and assisting government personnel during Technical Security Countermeasure surveys. Close.

Task Area 13: SCI Personnel and Information Security Support

Services for personnel and information security support include SCI Read more..
indoctrinations/debriefings, providing and tracking foreign travel briefings and debriefings of SCI cleared personnel, coordinating the transfer of SCI clearances to other Special Security Offices, developing and providing security training, and maintaining SCI Visitor Certification logs. Close.

Task Area 14: Risk Management

Services involve assessing and reporting on risk when encountered throughout the execution of any task order. Risk management will be directed towards Read more..
assessing, mitigating (to an acceptable level) and monitoring of risks. Close.

Task Area 15: Testing and Verification Services

Support includes enterprise independent testing activities for system, application and service-oriented IT functions and working with functional users Read more..
to ensure that user requirements and issues are addressed by the test processes. Close.

Task Area 16: Training Services

Services include designing, developing, and delivering training to Government or other designated personnel on systems hardware, and/or software.